Privacy Policy

This Privacy Policy explains how TOYMEET, operated by 东莞市玩派文化创意有限公司 (Dongguan Wanpai Cultural Creativity Co., Ltd.), collects, uses, discloses and protects personal information when you visit our website, create an account, place an order, contact us or otherwise use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use our services, we may collect:

• Name, billing address, shipping address and contact details;
• Email address and telephone number;
• Account login and customer account information;
• Order details, purchase history and product preferences;
• Payment transaction information;
• Customer service communications and return requests;
• Device, browser, IP address and website usage information;
• Cookie identifiers and similar online technologies;
• Any other information you voluntarily provide to us.

Full payment card details are generally processed directly by Shopify or authorized payment providers. We do not normally receive or store complete payment card numbers.

2. How We Use Personal Information

We may use personal information to:

• Process, fulfill, ship and manage orders;
• Process payments, refunds and returns;
• Provide customer support;
• Create and manage customer accounts;
• Communicate order, delivery and service updates;
• Detect fraud, misuse and security incidents;
• Improve our products, website and customer experience;
• Send marketing communications where permitted by law;
• Comply with tax, accounting, legal and regulatory obligations;
• Establish, exercise or defend legal claims.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage and similar technologies to operate the store, remember preferences, maintain shopping carts, understand website performance, prevent fraud and provide relevant advertising where permitted.

You may control certain cookies through your browser or through any cookie preference tool displayed on our website. Disabling necessary cookies may affect website functionality.

4. How We Share Information

We may share personal information with:

• Shopify, which hosts and operates our online store;
• Payment processors and financial institutions;
• Warehouses, fulfillment providers and shipping carriers;
• Technology, analytics, security and customer service providers;
• Advertising partners where permitted and subject to your choices;
• Professional advisers, auditors and legal representatives;
• Government authorities when legally required.

We do not sell personal information for money. Certain advertising or data sharing activities may be treated as a “sale” or “sharing” under some privacy laws. Where applicable, you may have the right to opt out.

5. International Data Transfers

We operate internationally, and our service providers may process information in countries other than the country where you live. These countries may have different data protection laws.

Where required, we use appropriate legal and contractual measures to protect personal information transferred internationally.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

7. Data Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability or objection regarding your personal information.

You may also have the right to withdraw consent or opt out of certain advertising or data-sharing activities. These rights may be subject to legal exceptions and identity verification.

To submit a privacy request, email boss@toystylemail.com.

9. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us. You may continue to receive non-promotional messages concerning orders, accounts or customer service.

10. Children’s Privacy

Our services are not intended for children who are not legally permitted to enter into online purchases. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information improperly, please contact us so that we can review and delete it where appropriate.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy, security or content practices of third-party websites. Please review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy when our practices, services or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact Us

Brand: TOYMEET
Legal entity: 东莞市玩派文化创意有限公司
English name: Dongguan Wanpai Cultural Creativity Co., Ltd.
Email: boss@toystylemail.com
Telephone: +1-910-387-8992
Address: Room 501, Unit 1, No. 10 Yinfeng Road, Nancheng Subdistrict, Dongguan, Guangdong 523071, China