Shipping policy

Shipping & Delivery

TOYMEET is operated by 东莞市玩派文化创意有限公司. Products are available for delivery only to destinations offered at checkout.

Available shipping methods, charges, and estimated delivery information are displayed during checkout based on the delivery address and items in the order. An order is not confirmed until checkout is completed.

Where tracking is available, tracking details are provided after the order is handed to the carrier. Delivery estimates are estimates rather than guaranteed delivery dates and may be affected by carrier operations, customs, local holidays, or events outside our reasonable control.

Customers are responsible for entering a complete and accurate delivery address. Import duties, taxes, or customs charges may apply depending on the destination and are not included unless checkout expressly states otherwise.

For a shipping question or an issue with an order, please use our Contact Us form and include the order number. We will review the request based on the order record and applicable law.