Terms of Service

This website is operated by TOYMEET, a brand operated by 东莞市玩派文化创意有限公司 (Dongguan Wanpai Cultural Creativity Co., Ltd.).

By visiting our website, creating an account, placing an order or using our services, you agree to these Terms of Service. If you do not agree, please do not use the website or services.

1. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction. If you use the website on behalf of a company or organization, you confirm that you have authority to bind that organization.

2. Online Store Terms

You agree not to:

• Use our products or services for unlawful purposes;
• Violate intellectual property or other third-party rights;
• Transmit malware, harmful code or unauthorized automated requests;
• Attempt to interfere with website security or operation;
• Provide false account, payment or delivery information;
• Use the website for fraud, abuse or unauthorized resale activities.

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, dimensions and other information accurately. Screen settings, lighting, production batches and manual measurements may result in reasonable differences.

Product packaging, accessories and minor design details may be updated without materially changing the main function of the product.

4. Prices and Payments

Prices are displayed in the currency shown on the website or at checkout. Prices may change without prior notice, but confirmed orders will not normally be affected.

Shipping charges, import duties, taxes and other applicable charges may be added at checkout or collected by local authorities or carriers.

We may use third-party payment providers. Your payment is also subject to the terms and security procedures of the selected payment provider.

5. Orders

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to verify, refuse or cancel an order for reasons including:

• Product unavailability;
• Incorrect pricing or product information;
• Payment authorization failure;
• Suspected fraud or unauthorized transactions;
• Delivery restrictions;
• Violation of these Terms.

If we cancel a paid order, we will refund the applicable amount to the original payment method.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, holidays, incorrect addresses or other circumstances beyond our reasonable control.

7. Returns and Refunds

Returns, cancellations and refunds are governed by our Returns & Refunds Policy. Certain products, including opened blind boxes and customized products, may not be eligible for change-of-mind returns.

8. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.

Please notify us promptly if you believe your account has been accessed without authorization.

9. Intellectual Property

The TOYMEET name, website design, text, graphics, original photographs, videos and other original content are owned by us or used under applicable authorization.

Product names, characters, trademarks and intellectual property belonging to third parties remain the property of their respective owners.

You may not copy, reproduce, distribute, modify, republish or commercially exploit website content without written permission from the applicable rights holder.

10. Reviews and User Content

If you submit reviews, photographs, comments or other content, you confirm that you have the right to provide that content and that it does not violate law or third-party rights.

You grant us a non-exclusive, worldwide and royalty-free license to use, reproduce and display submitted content for operating and promoting our services, subject to applicable law.

11. Third-Party Services

Our website may use or link to services operated by third parties, including Shopify, payment providers, carriers and social media platforms. We are not responsible for third-party services outside our control.

12. Disclaimer

To the maximum extent permitted by law, the website and services are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

13. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special or consequential losses arising from use of the website or products.

Our total liability relating to a specific order will not exceed the amount paid for that order, except where applicable law does not allow such a limitation.

14. Governing Law

These Terms are governed by the laws of the People’s Republic of China, without depriving customers of mandatory consumer protections available under the laws applicable to them.

The parties should first attempt to resolve disputes through good-faith communication.

15. Changes to These Terms

We may update these Terms to reflect changes to our services, practices or legal requirements. The latest version will be published on this page.

16. Contact Information

Legal entity: 东莞市玩派文化创意有限公司
English name: Dongguan Wanpai Cultural Creativity Co., Ltd.
Email: boss@toystylemail.com
Telephone: +1-910-387-8992
Address: Room 501, Unit 1, No. 10 Yinfeng Road, Nancheng Subdistrict, Dongguan, Guangdong 523071, China